Privacy and Security Policy

Privacy

Pro Ace Heating & Air Conditioning is committed to the protection of your privacy.  We collect data in order to operate efficiently, enhance our relationship with our customers and provide them with the best possible experiences with our services and products.  We have a well-established Privacy Policy that maintains the collection of personal data as securely as possible.  This means keeping apprised of current innovations in data collection.

Data collected may include any and all of the following: your name, phone number, address, email address, and other information submitted online or in person.  Data also includes client use of our Web Site; however this is all meta-data, it is not personal.  Meta-data is essentially quantifications of the number of visitors to the site, their navigations through the pages, the relative times of Web Site traffic, and what products and services were accessed.

These provide us with demographic information which assist us in being more responsive to the needs of our clients in various areas of the Lower Mainland.  We will not use this information for any other purpose.  If you would prefer to opt out of this type of data collection, you can download the browser plug-in Opt Out (click here).

Please click here to contact us if you have any questions about our privacy policy.  You can also click here if you wish to stop receiving our emails, phone calls, or any other communications from Pro Ace Heating and Air Conditioning.

Security

It is Pro Ace Heating and Air Conditioning’s policy and commitment that all Internet transactions be convenient, reliable and secure. That means that our “secure checkout” is safe to use.  Credit card numbers are processed through an encrypted Secure Socket Layer (SSL) to protect them from any interception.

Please click here to contact us if you have any questions about our online security policy.